Statement of Acknowledgement

We acknowledge and respect the traditional custodians on whose ancestral lands we provide dental services.

We acknowledge the deep feeling of attachment and relationship of Aboriginal and Torres Strait Islander people to Country.

We pay our respects to their Elders past and present and extend that respect to other Aboriginal and Torres Strait Islander people attending our services.

We are committed to improving the oral health outcomes of Aboriginal and Torres Strait Islander people.

Aboriginal and Torres Strait Islander people should be aware that this website may contain images, voices and names of people who have passed away.

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Social media policy

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Social media policy terms and conditions of use

SA Dental uses social media channels to distribute oral health information, alerts, news and service updates.

SA Dental currently operates the following social media accounts:

Content management

The SA Dental social media channels are managed and operated by the SA Dental, Health Promotion and Communications team.

Availability

SA Dental monitors its social media sites during business hours (Monday – Friday 9:00 am – 5:00 pm), excluding public holidays. Comments may be disabled on posts outside of these hours or when resources are unavailable.

The social media sites used by SA Dental may occasionally be unavailable and SA Dental accepts no responsibility for lack of service due to this downtime.

In an emergency:

  • Outside of business hours please call Healthdirect on 1800 022 222

Comments, replies and direct messages

SA Dental welcomes feedback from its followers.

SA Dental reads all comments, replies and direct messages and ensures that any emerging themes or helpful suggestions are forwarded to the relevant teams in the organisation.

SA Dental may not be able to reply individually to all messages received and where common topics and requests exist, SA Dental may issue a general notification.

SA Dental does not engage on issues of State or Federal politics, nor does it provide individual health and medical/dental advice.

In an emergency:

  • During business hours (8:30 am – 4:30 pm, Monday to Friday) please call your closest dental clinic
  • Outside of business hours please call Healthdirect on 1800 022 222

For information about how to contact SA Dental directly, please visit the Contact Us page of the SA Dental website.

SA Dental reserves the right to remove any content that does not comply with our Social Media Policy Terms and Conditions of Use.

This includes comments, replies or direct messages that:

  • contain hate speech
  • contain profanity, obscenity or vulgarity
  • could be considered prejudicial, racist or inflammatory
  • contain nudity or offensive imagery including in profile pictures
  • defame a person, people, or organisation
  • contain name calling and/or personal attacks
  • abuse, harass or threaten others
  • intend or attempt to sell a product
  • infringe on copyrights
  • are considered spam comments/messages from individuals or groups, such as the same comment posted repeatedly across multiple posts
  • contain or promote false information or faux science
  • contain personal information (including identifying information, email addresses, phone numbers or private addresses)
  • falsely represent another individual, organisation, government or entity
  • promote a product, business, company or organisation

Retweeting, sharing and following

SA Dental may re-share content that contributes to the dissemination and exchange of useful information about health and related topics.

SA Dental considers requests to share on a case‑by‑case basis.

Shares are not endorsements.

SA Dental does not automatically follow organisations or individuals who follow it.

Being followed by SA Dental does not imply endorsement of any kind.

Link shortening

Unless they are already very short, SA Dental will shorten URLs with commonly used link compressing services such as Bitly.

Privacy

SA Dental captures and stores records of comments posted to its social media sites for records management purposes.

SA Dental does not capture or record the contact details of parties following its social media sites unless the information is provided for direct contact purposes.

Any information identified or deemed confidential or private is treated in accordance with SA Dental’s Privacy Statement.

Disclaimer

In addition to the SA Dental’s website disclaimer, the following conditions apply:

  • All messages on social media sites should be considered public and visible to all for review, comment, and share.
  • SA Dental reserves the right to amend, delete or block derogatory, offensive or defamatory material posted on any of its social media channels.
  • Content posted by members of the public or organisations do not represent the official view of SA Dental.
  • The information posted on any of SA Dental’s social media channels is not intended to be individual medical/dental advice and should not be considered medical/dental advice, nor is it intended to replace consultation with a qualified doctor or other health care professional.

In an emergency:

  • During business hours (8:30 am – 4:30 pm, Monday to Friday) please call your closest dental clinic
  • Outside of business hours please call Healthdirect on 1800 022 222

Acceptance of terms

By following or posting to our social media account(s), you have confirmed that you agree to adhere to the Social Media Policy Terms and Conditions of Use.

Repeated violations of our Social Media Policy Terms and Conditions of Use may cause the user to be blocked or otherwise banned from accessing SA Dental’s social media account(s).